UX content strategy for international rollout of Uniqlo.com: Having worked with some of the client's key vendors (Supima Cotton, Kaihara Denim, etc.), I was brought on board at Publicis/Razorfish for my expertise in garment construction and functionality; work included UX, copywriting, site-mapping, and creating Uniqlo's 56-page, brand-specific style sheet.
At Bergdorf Goodman, where I was responsible for all written communication, I simplified the store's message to a "best of the best" brand voice—which allowed me to successfully unify print and digital advertising, special events, catalogs, signage, customer emails, website structure and functionality, vendor catalogs, co-op ventures, and BG Magazine.
While sitting in as Editor-in-Chief of Accessories, a fashion trade, I reported four to six digital stories a day and edited the daily digital news digest—mixing subjects to provoke click-throughs.
During nearly five years as a content strategist for Supima, I was responsible for multiple co-op ventures. For this Supima-sponsored catalog, which had the highest sell-through in the history of Brooks Brothers, I translated the technical properties of the fiber to consumer end-use—iterating a version of the Supima brand voice that would resonate with the Brooks Brothers customer. (See following slides for examples.)
Here, I used the print catalog's title page to define Supima and align the brand with Brooks Brothers as being "authentic," "all-American," and "classic." [Edited versions also appeared on the website, store windows, and in-store signage.]
The catalog opener gave me a chance to incorporate Supima keywords (e.g., "honest"), while introducing Brooks Brothers customers to the idea that jeans and khakis made with Supima would feel "broken in"—a feeling beloved by Brooks Brothers' customers.
Supima Cotton was unique for being sturdy enough to withstand the resin-based no-iron treatments used by Brooks Brothers, which degraded other cottons. Here, instead of overexplaining, I chose to turn that into a fashion-based message.
Here I used positive, upbeat messaging to tout Supima's resistance to pilling—an extraordinary benefit for the Brooks Brothers customer who expects a cotton sweater to last for decades.
Promising preppie wear that will never fade, I played up the payoff of the fiber's inherent ability to retain dye.
Here, Supima's brand voice spoke the words that every mom wants to hear when she's investing in high-end children's wear: "skin-friendly" (mom-speak for "no rashes), "rough and tumble" ("my kids can be kids"), and "repeated machine washings" (meaning you can pass it along to his little brother or sister).
Here, I created an opportunity to communicate that sweaters made with Supima offered shape retention.
Another chance to restate my message of dependability and durability.
While sitting in for the editor-in-chief of Accessories, a fashion trade, I reported four to six digital stories a day and edited the daily digital news digest. I formatted stories to be short, easy to scan, fun to read (because I had to assume that we might not be first with the news), and built with lots of clickable links.
WWD, reported from Paris: Profile of Didier Ludot, done from interview at his Palais Royal shop
Hired for the relaunch of Barneys.com, I created copy templates that would nod to the design of the garments and give specifics of fabric and construction. I also contributed to a new stylebook and trained on-staff copywriters in fabric terminology. garment construction, and the conventions of luxury retail.
Hired for the relaunch of Barneys.com, I created copy templates that would nod to the design of the garments and give specifics of fabric and construction. I also contributed to a new stylebook and trained on-staff copywriters in fabric terminology. garment construction, and the conventions of luxury retail.
Hired for the relaunch of Barneys.com, I created copy templates that would nod to the design of the garments and give specifics of fabric and construction. I also contributed to a new stylebook and trained on-staff copywriters in fabric terminology. garment construction, and the conventions of luxury retail.
Hired for the relaunch of Barneys.com, I created copy templates that would nod to the design of the garments and give specifics of fabric and construction. I also contributed to a new stylebook and trained on-staff copywriters in fabric terminology. garment construction, and the conventions of luxury retail.
Bergdorf Goodman: For fashion layouts in BG Magazine, I let photography, art direction, and the oversized print format communicate the store's "best of the best" message, using elegantly precise product descriptions to set off the magic phrase "exclusively ours."
Bergdorf Goodman: For fashion layouts in BG Magazine, I let photography, art direction, and the oversized print format communicate the store's "best of the best" message, adding minimal product descriptions to underscore the magic phrase "exclusively ours."
Bergdorf Goodman: For fashion layouts in BG Magazine, I let photography, art direction, and the oversized print format communicate the store's "best of the best" message, adding minimal product descriptions to underscore the magic phrase "exclusively ours."
Bergdorf Goodman: For fashion layouts in BG Magazine, I let photography, art direction, and the oversized print format communicate the store's "best of the best" message, adding minimal product descriptions to underscore the magic phrase "exclusively ours."
Bergdorf Goodman: Part of the fun of writing BG Magazine fashion layouts was creating a theme to unite the fashion and photography. Here, a telenovela-inspired fashion layout for BG Magazine.
Bergdorf Goodman: Part of the fun of writing BG Magazine fashion layouts was creating a theme to unite the fashion and photography. Here, a telenovela-inspired fashion layout for BG Magazine.
WWD, reported from Shanghai: Three-page retail report on Three on the Bund.
Hired to train Barneys.com copywriters to recognize fibers, fabrics, and construction as selling points, I was also assigned all product descriptions for designer Lisa Perry, the owner's wife.
Hired to train Barneys.com copywriters to recognize fibers, fabrics, and construction as selling points, I was also assigned all product descriptions for designer Lisa Perry, the owner's wife.
Trained Barneys.com copywriters to recognize fibers, fabrics, construction, and fashion terminology as selling points for luxury women's wear.
Although I was hired to train Barneys.com copywriters to recognize fibers, fabrics, and construction as selling points, I was also assigned to write all product descriptions for designer Lisa Perry, the owner's wife.
Hired to train Barneys.com copywriters to recognize fibers, fabrics, and construction as selling points, I was also assigned all product descriptions for designer Lisa Perry, the owner's wife.
Barneys.com
BarneysWarehouse.com